Terms & Conditions

Refund Policy: Our refund policy stipulates that while we do not issue refunds for products that have been unsealed or are not in their original packaging, we do acknowledge circumstances where a product may be faulty or defective. In such cases, should you encounter any issues within the first 14 days of use, we encourage you to reach out to our support team for assistance. We are committed to resolving your concerns and, if necessary, we can provide a refund for the faulty or broken item. Additionally, for products that remain unopened and in their original packaging, we offer free returns and refunds within 30 days from the date of purchase.

User Responsibility: User Responsibility: It is essential for users to ensure the correct and safe operation of our products by adhering to all provided usage instructions and guidelines. Part of this responsibility includes filling the bottle with the appropriate type of water, details of which can be found in our 'How To Use' section on the website.

Intellectual Property: All content on our website, including but not limited to images, text, and designs, is the intellectual property of Hydren™. Unauthorized use or reproduction is strictly prohibited.

Changes to Terms and Conditions: Hydren™ reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

By making a purchase from Hydren™, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. It is important to note that these terms and conditions are subject to change, so we recommend reviewing them periodically for any updates.